Office coordinator, customer service
OF F ICE COORDINATOR
P E R S O N A L
P R O F I L E
Office/Sales Coordinator and
Customer Service professional
with 3 yrs of experience in
trading and business services. I
am extremely motivated to
constantly develop my skills and
C O N T A C T
Address: Karama, Dubai UAE
Email: [email protected]
Vinayaka Missions University
Bachelor in Information
E D U C A T I O N
Remaining calm and professional in busy and
Exceptional Planning and Prioritization skills.
Extensive knowledge of Microsoft Office.
Customer Service skills.
Sales Coordination skills.
The ability to work under pressure and multi-task.
The ability to follow instructions and deliver quality results.
S K I L L S
Ostermeier Fze, Office/Sales Coordinator
Dealing with customer enquiries by telephone, email and
face to face.
Logs and keeps record of customer queries.
Handle customer complaints and inquiries in a timely
Coordinating the sales team by managing schedules, filing
important documents and communicating relevant
Responding to complaints from customers and give aftersales
support when requested.
Preparing Quotations and LPO’s.
Ensuring the adequacy of sales-related equipment or
Maintained and organized numerous office files.
Managing office switch board and transferring calls to the
Ordering stationary and other office supplies.
Managing courier deliveries and the incoming and
OCT 2015 – SEP 2018
W O R K E X P E R I E N C E
O F F I C E C O O R D I N A T O R
First Gulf Bank, Sales Executive
Process credit card applications for new customers, setting
credit limits and terms of service according to customer
credit and background.
Review invoices, both paid and outstanding, and record
them for future reference maintaining maximum
availability of supported services for users.
Investigate customer spending trends to ensure security and
catch possible signs of fraud or loss of card.
Visit local stores and businesses to convince them to use
our services for their credit card transactions. Investigate
customer spending trends to ensure security and catch
possible signs of fraud or loss of card.
Assist customers in signing up for a paperless account,
having invoices sent through email and paid online
Perform sales calls to potential credit card customers,
encouraging them to sign up for our services.
JAN 2015 – AUG 2015
P E R S O N A L
Date of Birth: 22 Jan 1990
Languages Known: English, Hindi,
Visa Status: Visit Visa
Visa Expiry: 21 Aug 2019
Vidya College and Open School, Customer Care
Answering multiple phone lines, direct calls, providing
information’s, respond to queries and complaints, manage
and maintain office voicemail box.
JUNE 2013 – AUG 2014
I N T E R E S T S