LALAINE ELAURIA VELASCO
Address: Electra Road, Abu Dhabi, UAE
Mobile No.: 050 788 2160
Email address: [email protected]
To find a position where I can share my skills and knowledge professionally developed thru my years of Administrative and Operational experiences from various reputable organizations in and out of the country.
6 years’ experience of Fleet Operation in a leading vehicle leasing and services provider in UAE.
5 years’ experience of Administrative/ Executive Assistance works in various UAE based organization.
Customer Service oriented dealing with inner and outer core of the business.
Office Administration skills in management, documentations and asset control.
POSITIVE WORKING QUALITIES
Self-motivated and hardworking person.
Goal achiever and dedicated team player.
Well oriented in a multi-cultural environment.
ASSET MANAGEMENT and OPERATIONS COORDINATOR
January 2013 – March 1, 2019
Massar Solutions P.J.S.C – formerly Al Wathba Company for Central Services
Mussafah, Abu Dhabi U.A.E
v Administrator of company fleet Traffic Fines, Salik Tolls and Fuel Charges of Company Fleet.
v Managed systems/applications used to transmit data from external sources to internal database.
v Direct coordination to Authority bodies i.e. Traffic Dept., Road Transport Authority, ADNOC and EPPCO in line with managing the company accounts and transactions.
v In charged on Proposing of Payment Plans and Fund Request for Management approval.
v Oversee customer invoicing, manual billing and cash payment under direct coordination with Finance Dept.
v Reconcile Revenue and Expenses monthly and annually.
v Monitor data flow to assure smooth processing and troubleshoot data error mapping.
v Handles discrepancies, cases investigation, and other related issues that causes operation loop.
v Dealing with Departments i.e. Finance/Contracts/Operation in line with daily operation requirements.
v Prepares and keep reports on track for ready references for Customers, Contracts and Division Heads request for monitoring their business accounts and awareness of their monthly expenses impact.
v Handles administrative tasks, emails, technical issues and other operational support.
ADMINISTRATIVE ASSISTANT / EXECUTIVE SECRETARY
September 2, 2008 – December 13, 2012
Baynunah Universal Development Group
P.O. Box 31010 Abu Dhabi U.A.E.
v Provides excellent professional assistance to the Management level (Operation/Finance/HR).
v Handles Management schedules, calendars, meetings, travel and other business appointments.
v Processing accurate business referrals and documentations and follow ups.
v Momentous service support in Human Resources, Finance Dept. & Legal Section.
v Maintain and keep files, properly tracking of incoming & outgoing.
v Carrying receptions works and promptly addresses business particulars.
v Mannerly manage telephone communications, guests/visitor’s assistance and others related jobs near-term to daily operations.
EVENTS & BANQUET SUPERVISOR
July 13, 2007 up to September 2008
Baynunah Universal Development Group
P.O. Box 31010, Abu Dhabi, U.A.E.
v Represents the company for business related events such as Special Events Exhibitions and Wedding Presentations.
v Direct supervision for the staff on outdoor functions from complete set up to excellent services execution.
v Controls food distribution, assuring all tables are attended.
v Provides assistance for the guests, especially V.I.P. section and attending their demands and needs.
v Supervise preparation and serving of settled menu as per given timely service order.
v Handles prompt supervisions into operations execution and directly assists the Operations Managers.
SCHOOL CAFETERIA SUPERVISOR
La Baguette Patisserie, LLC
P.O. Box 93663 Abu Dhabi U.A.E
v Manage 3 school cafeteria’s outlets operations flow.
v Handles delivery schedules and weekly menu plan.
v Monitoring Supplies and Performs Inventory report after daily sales.
v Sales remittance in charged.
v Coordinating between the school cafeteria administrator and the supplier for the required orders.
ADMINISTRATIVE PERSONNEL (HR DEPARTMENT)
August 2001 up to December 2004
Kito Philippines Inc.
Technopark, Biñan, Laguna Philippines
v Organize employee’s personal file and keep correspondence updated.
v Timekeeper assist in payroll preparation.
v Prepares internal and external memorandum.
v In charge for orientation of newly hired employees.
v Organize staff and drivers’ transportations schedules.
v Performs inventory of office assets, company uniforms and clinic equipment.
SHORT COURSES & TRAININGS ATTENDED
v Food Handling and Safety – SGS Training Center, Abu Dhabi
v Effective Communication – AWCCS, Abu Dhabi
v Time Management – AWCCS, Abu Dhabi
v Basic Accounting & Personal Budgeting Course – FACE, Filipino Association, Abu Dhabi
v English: Excellent (speaking and writing)
v Arabic: Good (speaking)
v Native Tongue: Tagalog; Kampampangan
Computer Literacy – MS Word, MS Excel, PowerPoint
v Bynx (Fleet Management Solutions)
v Armada (Fleet Tracking and Movement System)
v Karzansoft Software (Fines, Salik and Fuel full cycle Management System)
v Oracle (basic mode)
Nationality : Filipino
Religion : Born Again-Christian
Civil Status : Single
Visit Visa valid till October 2019
1996 to 1997 : College Level
Bachelor of Science, Hotel and Restaurant Management
San Pedro College of Business Administration
San Pedro, Laguna, Philippines
1992 to 1996 : Secondary Education
Berline High School
Arayat Pampanga, Philippines
1989 to 1992 : Primary Education
Batasan Elementary School
Arayat, Pampanga, Philippines
Available upon request.