Adminsitration, Operations Incharge , Project Coordinator
Mobile No: +971-52-7060870
Email: [email protected]
· Visa Status: Employment
· Nationality: Pakistan
To achieve the highest level of competence using professional knowledge and skill and to make a prominent contribution to the organization, I serve.
.AREAS OF EXPERIENCE
Elastic Integrated Voice Response ( IVR)
Support Elastix System , Configuration of IP telephonic customer care Center issues solving
Experience of: managing accounts on ERP systems, such as wisdom, Wizman, & Personal Digital Assistant ( PDA )
Sales support to sales representative, contribute to customer order satisfaction, Preparing sales reports for management.
Procurement & Logistics
Experience of: Custom Clearing & Documentation
Banking & Finance
Liaison with Banks in normal banking operation such as deposits , withdrawals, transfer of funds as well as coordinating for loans, overdraft facilities and Leasing arrangements
Assistant Accountant & Stock Accountant
INVENTORY CONTROLL & AUDIT
ü PROJECTS AND DAILY ADMIN SUPPORT UNDERTAKINGS
v EMPLOYEE RECORD KEEPING
Ø Entry of passports details in system sorting and providing reminder regarding expiry alert.
Ø Providing required permission letters and other documents if needed in withdrawal of salary and working any notable area.
Ø Resolving new employee’s salary issues & providing salary cards.
Ø Giving alerts for Documents to be expired in nearby time and processing details required.
v INVENTORY CONTROLL
Ø Store inventory and Audition
Ø Production of new 5 Gallon and Cup cartons.
Ø PC machine, Inventory of new bottles, Checking Raw material balance.
Ø Inventory control day by day of Transport department and monthly audition regarding general items, Electrical items, Delivery notes, tax invoices, job description, MRV and LPO.
v SALES DATA ANALYSIS.
Ø Entry and analysis of sales data day by day as well as monthly short summary.
Ø Entry, analysis and report daily/ monthly route vise commission, and checking issues to resolve.
PROJECT “AL WASMI” (HAND OVER OF AL WASMI PURE WATER CO LLC)
§ Supervising reentry & verifying listing of all current customers for the business including customer name, address, phone number and email address.
§ Verifying the new data, lease & agreement forms along with data, forms, lease & agreement documents provided by previous one.
§ Tallying cash refundable deposited bottles and coolers invoices, if required any refund by customers.
§ Documenting & hand over of Group Customers like Emirates NBD, Emirates Islamic, Khan sahib, French Bakery and filing contract details.
Al Shalal Drinking Water L.L.C
· Daily posting in software, Wisdom (sales entry, sales invoice, coupon book bills, etc.)
· Daily checking of invoices, delivery notes, bills, etc.
· Checking Customer Delivery Order.
· Managing different routes vehicles sale, resolving all matters related to sales pointed by area supervisors.
· Motivate team and all staff members to achieve monthly sales target.
· Deals with customers over the phone, resolves the issues and requirement of the customers taking initiative on their complaints.
· Cooperate/commercial/residential sector customer to maintain quality service to our existing client
· Preparing daily sales reports.
· Verifying Not buying Sifted & Return customer
· Making sales commission report.
· Timely investigation of fraud case and reporting to management.
Al Shalal Drinking Water L.L.C
· Taking routine backup of IVR & PDA server
· Configuration of IP Telephonic ( Yealink & Snom)
· PBX Configuration adding extension
· Proper maintain group user
· Ongoing call tracing & vehicle tracking
· Checking daily missed call reports
· Creating & changing user management (ERP &PDA)
· Add user in ring group
· Enabling & disabling of call Forwarding
· Sort of problem from customer care center
Sohail Mills (PVT) LTD PAKISTAN
· Maintaining Cash Book, General Control Ledger, Party Ledgers (Subsidiary).
· Bank Ledger & reconciliation statements
· Posting & Casting of All Entries to All Related Ledgers.
· Preparing daily Invoices,& Detail Cash Receipts & Disposal, Cash Payment, Journal & Bank Receipt Voucher & Fright Voucher.
· Preparing Monthly Statements of Administration & Factory Employees Advances
· Updates, administrative duties like attending queries on phone.
· Preparing Salary Sheet for Stuff Book keeping.
· Checking daily cash accounts, handling all the cash transaction of an organization, maintaining monthly, weekly and daily report of transactions
Custom clearance of imports 250 MT RBD PALM OLEIN
· Preparing documents for Custom house & Port for custom clearance.
· Bill of entry from CBR ( Central Board of Revenue
· Sales Tax ( ST copy in bonding)
· Bill of landing
· Commercial Invoice
· Sales contract
· Router price
· Letter of credit copy
· Insurance copy
Frontier Tech Wood Industries (PVT) LTD PAKISTAN
· Preparing daily bases production reports.
· Preparing items report and Inspection not.
· Checking & arranging inward and outward gate passes.
· Tallying overall stock in ERP.
· Payment entries of daily freight, and co-ordination with head office using email & telephone service.
Computer Skills & General Skills
Internet/Email & Browsing
ERP Software WISDOM WIZMEN PDA
Ø Bachelor of Business Administration (BBA), Accounting and Business/Management,
Virtual University of Pakistan
Ø Diploma in Commerce (D-Com) Accounting and Finance, 2004 – 2006
Jinnah Islamia College of Commerce & Science Peshawar Pakistan
Ø Matric, Arts & humanities, 2003
SSC – Secondary School Certificate, Board of Intermediate & Secondary
Education Peshawar Pakistan
SKILLS & ABILITIES
· Result oriented
· Energetic & motivated
· Influential Speaker
· Good team member
· Clear communications
References would be provided upon request.
Diploma In Account at Jinnah Islamia Collage