Monday , November 28 2022

Arun Natarajan Pillai


Business Analyst / Senior Tech Lead


ARUN NATARAJAN PILLAI                                                                 Mobile: + (971) 553580482

Email: [email protected]                                                                       LinkedIn Profile                                                                                                                                   



Results-oriented professional with 13+ years of experience in Team leading, Web development, Business Analysis and BI Reporting with vast knowledge of a variety of Web technologies. Adept at all aspects of web development and technical support. Hands on experience in all aspects of SDLC life cycle.




 ▪ Team Leading ▪ Software Development ▪ Machine Learning ▪ Data Science ▪ Project management ▪ Agile Development  ▪ Server Maintenance ▪ User Support ▪ Database Administration ▪ Software Design ▪ User Training ▪ Software Testing



§  Project management– Managing the project by working closely with Business and Tech teams to successfully deliver a robust product within the budgeted cost and scheduled deadline.

§  Team Leading– Lead team through full-life cycle and rapid application development efforts and assisted team in moving to agile development methodology. Business Collaboration, Work breakdown, Task allocation, Training, Tracking progress, Decision making, Quick learner, Juggler.

§  .Net Web Development– design and development of applications employing various Microsoft technologies using AJAX, C#,VB, ASP.NET, ADO.NET, XML, XSLT, Web Services, Web Parts, IIS,  JavaScript, CSS.

§  BI Developer– Experienced in Business Intelligence applications IBM Cognos, Qlikview, Crystal Report, and Microsoft Reporting.

§  Python with Machine Learning– Working knowledge on all the major machine learning algorithms and good understanding and knowledge on using different algorithm in optimal combination to get best predictions as per different business needs.

§  Data Science– Experienced in data acquisition (web scraping), pre-processing, modelling, visualising, predicting and tracking performance.

§  Data Design and Development – Database Design & Administration and architecting database structure using DataNamic, MS SQL-Server, IBM DB2 on IBM i5/OS (AS400).

§  Server maintenance and Disaster recovery – Rich exposure to developing and maintaining security policies, standards, governance, backups and restoration of IBM I-Series and windows server.

§  Business Analysis – Proficient in requirement gathering, design documentation, technical and support documentation.


Senior Tech Lead | United Arab Shipping Company                                                   Oct 2010 – March 2019

Work closely with business users and manager in business case, requirement specification, setting milestones, Training, UAT, Implementation and signoff.
Driving the building and delivery of custom applications to interface between major systems, architectural review, and impact analysis, manage servers, user support and user training, configuration management, Access management, security settings, BI Report development.
Be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and implementation plan.
Be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.
Be responsible for making project decisions, and achieving tactical goals while retaining a strategic focus
Worked with PEX team in process improvement project in defining problem and improve them.
Trained and assisted team in agile software development, and implemented in finance system team using scrum framework.
SharePoint portal management and Documentations.

Business Analyst | United Arab Shipping Company                                                     Oct 2010 – March 2019

Collaborate and communicate with stakeholders to elicit, consolidate, analyse and prioritise requirements and prepare business requirement specification, Training, UAT and signoff.
Plan the scope, schedule and approach for performing the activities related to CODA Financial implementation, monitor the progress, coordinate with the Internal PM and report to PEX on changes, risks and issues wherever appropriate.
Be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and implementation plan.
Worked with PEX team in process improvement project in defining problem and improve them.
Analysis on impact of upstream & downstream applications when major issue occurred and sending notification to partnering applications where necessary.
Perform / review regular health check. Doing sanity tests for production servers, provide SIT / UAT Support for new enhancements and bug fixes
Empowerment and Leadership to analyse and define all tools, technology, development and secured platform standards. Ability to conceptualize, document and communicate project ideas and plans.


Team Leader | i-Tech Solutions                                                                                           Jun 2008 – Sep 2010

Work closely with the business and operations leadership, to define deliverables and provide project updates. Work closely with development teams to influence product architecture and design, analysis, develop and train customers in ERP for oil sector companies. Online job and Online Course portal.                  

Web Developer | Vazbo IT Solutions Co                                                                         Jun 2006 – May 2008

Programmer | Pollux Technologies                                                                                 Nov 2005 – Apr 2006




Jul 2004 – May 2006
B.Sc (Computer Science)  | APSA  COLLEGE – THIRUPATTUR
Aug 2001 – May 2004

IT FUNCTIONS (Certification / Training)

§  Post Graduate Diploma in Hardware and Networking.

§  Certified business Analysis professional CBAP Course Completed.

§  Information Technology Infrastructure Library ITIL Foundation Certificate in IT Service Management.

§  MS SQL Training.

§  Project management, Agile Essentials, Scrum Essentials.

§  Python with Machine Learning.


United Arab Shipping Company

§  Successfully developed and implement auto process to migrate business data from TRUST to CODA Financial systems which reduced the financial month end process from weeks to days.

§  CODA Financial implementation in 35+ agency and support.

§  Requirement gathering and brain storming with financials users from all over the world and prepared project specification.

§  Conducted multiple user training (Classroom, Web Online training)

§  Successfully migrate I-series server from Kuwait to Dubai.

§  Developed number of Cognos BI report for financial reporting and runtime MIS reporting.

§  Regular backups and log maintenance as per best practice with record server uptime maintenance.

§  Payment EDI development for different banks in different countries.

§  Build dashboard in Qlikview.

§  Global & Regional financial report with customizable option for users.

§  Supporting all financial user in HO and UASAC Agencies.

§  Proper handling of floating resource and got best lead of the month for CODA upgrade.


 i-Tech Solutions

§  Lead a team of 8 for successfully completion of multiple web and mobile applications.

§  Custom ERP system development for Oil sector company

§  Online jobs site and course site for education sector

§  Multiple Content management and Ecommerce website.

§  Released more than 10 iPhone application in iTunes store.

§  Multi lingual website development.


Vazbo IT Solution

§  B2B Website development

§  CMS systems.

§  Stock market feed integration.

§  Web portal for Investment Company.


Personal Profile

Name                           :           Arun Natarajan Pillai

Date of birth                :           28-01-1984

Marital Status             :           Married

Languages Known       :           English, Tamil and Hindi

Nationality                  :           Indian  




I hereby declare that all the information furnished above is true to the best of my knowledge.                                  



Date:                                                                                                              (Arun Natarajan Pillai)

  • Updated 3 years ago

To contact this candidate email [email protected]

Contact using webmail: Gmail / AOL / Yahoo / Outlook