Account Manager, Admin
403 – 2377 Lake Shore Blvd W [email protected]
Toronto, ON M8V 1B7 647-809-7674
A reliable, trustworthy individual who is keen in obtaining a position within your company.
Core competencies include:
· Customer Relations · Sales
· Client Retention · Leadership
· Business Development · Technical Expertise
· Account Management · Communication
Front Line Work Force
Business Development/Client Manager April 2017-Present
Front Line is a temp agency and I began here managing Industrial clients. I sorted out existing issues and built relationships with existing and new clients.
I have since taken over the Health Care team and have become both the Business Developer/Account Manager and also an active team member. This team deals with relief Personal Support Workers, Child Support Workers, RPN, etc for any businesses specializing in mental and developmental health issues in children and adults. We support many of the city’s winter shelters as well as many well known other companies.
We share the burden of the afterhours support and I work one evening per week and one weekend per month providing emergency services.
As Business Developer I am responsible for cold calling businesses, sourcing the appropriate contact, meeting with said contact and providing them with information about Front Line and our services – as well as fees negotiations.
ERSC Inc. June 2016-April 2017
Business Developer/ Client Manager
When joining the ERSC team my responsibilities included cold calling potential clients in any business sector to build a client base to grow the business. As a start-up company I contacted companies in many different industries to help with staffing needs on all levels including but not limited to: administrative, accounting, roofing, landscaping, network engineers, IT specialists, etc. Also as a start-up I was recruiting for candidates using indeed, LinkedIn, Monster and old school head hunting. I was also responsible for creating and sustaining records of all client contracts and candidate resumes.
Full time Recruitment
TAL Group Inc. July 2009 – June 2016
Account Manager / Administrator
When I was a member of the TAL Group in July 2009 my responsibilities included administrative tasks such as calendar maintenance, agreement generating and reminding candidates of their schedules. I rose through the ranks and was given the position of Account Manager and continued to use my administrative skills while building a new client base and managing those clients. These departments are responsible for Community Pharmacy Recruitment for major retails clients in Ontario including Shoppers Drug Mart, Rexall / Pharma Plus/ Wal-Mart as well as overseeing the same in New York State. I take pride in my ability to generate strong professional relationships with my clients and providing them with the best services possible to ensure retention.
Administrative duties included confirmation by phone and email of locum assignments for the assigned Pharmacists.
Full Time and contract Recruitment
TranSched Systems LLC January 2008 – June 2009
Office Administrator & Executive Assistant
Responsible for bookkeeping, booking travel, maintaining calendar for executive and sales team, registering for tradeshows and professional memberships, purchasing office supplies, preparing expense reports, preparing purchase orders, some accounting, arranging shipping, sorting mail, transferring phone calls, greeting customers, tidying office.
Shoppers Drug Mart September 2007 – January 2008
Responsible for friendly customer service, ensuring 100% cash/credit card balance, lottery ticket sales and balancing, general cleaning, loss prevention, stocking and labeling shelves, creating an inviting atmosphere for return customers.
Nanny June 2006 – September 2007
Taking care of toddler twin boys, general household maintenance, creating and implementing educational games, encouraging artistic expression, creative cooking, general household maintenance and cleaning, yard care…
Personal Care Attendant January – April, 2006
Tampa Bay, Florida
Care for an elderly gentleman, providing meals, physiotherapy, transportation to hospitals and medical centers, stimulating conversation, maintaining a high quality of life and dignity, compassionate and postmortem care.
College of Arts and Sciences, Psychology (1996-1999)
University of Saskatchewan
Motivated and hard working person with experience working independently and/or as a member of a team. Strong decision making skills and able to take ownership of situations. Keen trouble shooting and problem solving skills. Organizational and detail oriented. Determined and dedicated to achieve high standard of work and personal development.
Available upon request.