Dubai Duty Free currently employs over 5,900 staff of 45 different nationalities and is one of the premier “employers of choice” in the UAE. This is evidenced by the fact that the company received more than 81,500 unsolicited job applications during the last year.
All other back-office support functions (Marketing, HR, Finance, Purchasing, IT, secretarial, etc) and supervisory positions are recruited and developed internally, while the vast majority of managerial level vacancies are also filled from inside the organisation.
Once an employee of Dubai Duty Free, one can apply through the internal selection process to a wide variety of career opportunities in operational areas such as customer service, visual display and merchandising, security, and brand-specific beauty advisors and dedicated merchandising specialists. Similarly, ongoing opportunities exist in the back office support functions mentioned above, as well as promotion to supervisory and management level positions.
The internal advancement policy is supported by a very active training and development infrastructure, including an E-Learning facility where 30 different training programs are available. Some of these are compulsory when transferred or promoted to certain positions, while many staff elect to complete programs of their choice through the Internet from their place of residence or dedicated facilities in the company offices and accommodations.