About Dubai Customs
Dubai Customs is one of the leading government departments taking part in enhancing sustainable development and promoting Dubai’s image worldwide, turning it into a principal capital, business and tourism destination, as it facilitates smooth movement of legitimate trade and leverages economic and social development, the matter which is consistent with its slogan stating “gateway to Dubai’s prosperity”, because prosperity is usually based on free trade through a safe, fast and practical environment to meet the needs of people and adapt to their requirements.
WORKING @ DUBAI CUSTOMS
Official Working Hours
- Operations/Inspection: Saturday to Thursday from 07:30 to 14:30
- Administrative departments: Sunday to Thursday from 07:30 to 14:30Note: Some operations and Inspection sections at Customs Centers work in shifts covering a 24-hour operation. Working hours for each shift shall be determined by the respective Center Managers.
The employee shall be banned from acting adversely to the duties of his job or behave indecently in contradiction with the general morals and job requirements and integrity.
The employee shall not carry out a third party paid or unpaid job even after the official working hours unless permission from the Director General is obtained.
The employee must not have any personal interest or brokerage in business or contracts relating to the Organization operations, which fall within the scope of his jurisdictions.
The employee must maintain the organization’s property and not disclose any trade secret, which he may view by virtue of his job whether confidential in nature or governed by instructions issued to him.
1. Suggestion and Reward System (SRS)
Dubai Customs encourages all employees to appreciate their ideas and suggestions, which may develop business, reduce costs, increase income or improve service offering. A Suggestion and Reward System (SRS) through which suggestions are submitted and studied and employees are rewarded has been introduced.
Employees Appreciation and Encouragement Guide’ objectives:
Encourage employees to improve performance.
Create honest competition climate among employees.
Demonstrate employees` distinguished experiments as to make use of them.
Appreciate employees` efforts aiming to the organizational development.
Develop corporate loyalty and encourage team work.